FAQ'S
Do you offer service express
Yes, directly from the fertile fields of Ecuador in just 4-6 days to Any Address in the United States.
What are DHL devilery schedule? (USA Market)
- Flight tuesday, Arrives thursday to your door.
- Flight wednesday, Arrives friday to your door.
- Flight saturday, Arrives tuesday to your door.
- Flight sunday, arrives wednesday to your door.
Do prices include shipping?
Absolutely!
Do I have to pay for the flowers before I receive them?
Yes.
What kind of payments does farm direct blooms accepts for the USA Market?
PayPal supports a variety of payment methods. You can choose to pay with your bank account, Visa, Mastercard (including the PayPal Cashback Mastercard®), Discover, American Express, or the PayPal debit card. If you have a PayPal Balance account, you can also opt to pay with your balance.
What kind of payments does farm direct blooms accepts for Europe, Middle East, Asia Markets?
You will need to make advance payment for flowers and delivery to our Paypal, Bank account in Ecuador or thru Western Union,.
We can help you with logistics, flowers https://farmdirectblooms.store/reach-us/
If my event is on saturday or sunday, when should I order my flowers?
Please place your order at least 8 business days prior to your desired delivery date. We recommend choosing a delivery date 3 days before your event.
We are a small florist, is there a minimum order required?
For DHL Deliveries minimum required 2 qb’s.
For Europe, Middle East, Asia Markets what is the minimum order required?
For markets outside the USA 2,500 stems 5 full boxes 100kg, please email us https://farmdirectblooms.store/reach-us/
What selections of flowers you offer?
We currently specialize in offering stunning roses, we will soon include other floral varieties, stay tuned!
Your satisfaction is our top priority. We’re always striving to enhance your experience and offer the most delightful floral selections to brighten your day. That’s why we want to hear from you!
If you have any suggestions or requests for other floral varieties you’d love to see featured at our shop, we would be thrilled to hear them. Your feedback helps us understand your preferences better and ensures that we’re providing the blooms you truly adore.
Please don’t hesitate to share your ideas with us. Your input guides us in expanding our offerings to better serve your needs and preferences.
Can I Change My Order Once the Order Is Already Placed?
Yes. If you wish to change something on your order, email us and request changes at least 7 business days prior to the scheduled delivery date.
How Can I Cancel My Order?
If you need to cancel your order, you must contact Farm Direct Blooms at least 7 business days prior to the scheduled delivery date. Orders will not be able to be canceled after this timeframe.
How Can I Check My Order Status?
You will receive an order confirmation via email after placing your order. 24 hours prior to your delivery date, a delivery confirmation will be sent via email with your order’s tracking number and instructions on how to track your order.
What Should I Do if My Tracking Number Is Not Working?
If the tracking number we emailed you does not work, please contact Farm Direct Blooms for further assistance please email us [email protected]
How do flowers remain hydrated during shipping?
In the cut-flower industry, flowers are not shipped with water. Before shipping, all flowers have been conditioned and hydrated with a special process that keeps water inside the stem. They are then placed in special coolers with humidifying systems to keep them as moist and cold as possible.
How can I properly care for my flowers?
With a few easy steps, your flowers can live a long and beautiful life. For full information about how to care for your flowers, see Roses Care.
Is my information kept private?
Your information are only used to process your order. Farm Direct Blooms do not sell or share personal information with any other business or organization.